Built-in-Quality (Error Proofing)
This part of quality deals with selection and use of error-proofing (Poka-Yoke) tools to ensure that quality is built into the process. The following items are covered under this section of Lean Healthcare Quality Management:
¨Root Cause Analysis of issues using Fishbone or Ishikawa diagrams.
¨Defects in patient care and in-process quality defects will be identified and resolved.
¨Error and mistake proof the process to prevent recurrence.
¨Calculate and understand First Time Quality (FTQ).
¨Use multiple, redundant, simple, and cheap error-proofing techniques.
¨Implement inexpensive, simple error-proofing devices.
¨Use Standardized Work to support the operator without increasing work burden.
¨Avoid complex, expensive Quality Control Methods.
¨Build JIDOKA (quality in station).
¨Develop quality problem solving circles.