ENGINEERING SERVICES & TECHNICAL GROUP, INC.

¨Advance Product or Process Quality Plans (APQP)

¨Design Failure Mode and Effects Analysis (DFMEAS), Process Failure Modes and Effects Analysis (PFMEAS) as well as Control Plans

¨Production Parts Approval Process (PPAP) and Process Signoff (PSO)

¨Quality Engineering Problem Solving Tools such as 8-D’s, Fish-Bone or Ishikawa Diagrams, Practical Problem Solving (PPS) - Chrysler problem solving tool, 5-Why process, Plan-Do-Check-Act (PDCA) etc.

¨Determine Product and process capabilities such as Cpk, Ppk, Cp, First Try Capabilities (FTC), Second Try Capabilities etc.

¨Development and implementation of ISO-9000, QS-9000, TS-16949 and Internal Auditing

¨Tracking and resolving product and process quality issues at client’s facilities and or its customer’s facilities or plants.

¨Continuous Improvement (Kaizen) Activities.

¨Quality Problem Solving using Lean Six Sigma and Black Belt methodologies.

¨Audit customer product and process quality using ESTG Inc. Quality assessment tools for plant and non-plant operations.

¨All quality audits are audited per the International Automotive Task Force ISO/TS16949 specification for automotive suppliers and other manufacturers that adhere to this standard.

¨For other manufacturers that use other industry standards and specifications, the industry standards must be supplied to ESTG Inc for review prior to the audit.

¨Pre-audit meeting with all stakeholders and process owners is required to understand the customer’s expectations.

¨Obtain quality manuals, procedures and associated quality documents from the company for review prior to the audit.

¨Review the documents and the manufacturing or business processes to identify high level gaps prior to the commencement of the audit.

¨Provide initial recommendation to the stakeholders and process owners to close the high level gaps prior to commencement of the audit.

¨Establish start date and estimated completion date with the stakeholders and process owners.

¨Go to GEMBA “Review Manufacturing, Quality and Business Processes at the Source”.

¨Identify both product and process quality.

¨Propose solutions for resolving the quality issues.

¨Implement the solutions in the manufacturing floor or in the business processes.

Though, there are many companies that provide this service, the approach at ESTG Inc. is different from those of our competitors. We believe in documenting the issues and developing statistical charts of the issues for our customers. Based on the charts, our customers will have the data they need to resolve the issues at their facilities. Also, we can work directly in our customer’s process points to identify and contain the defects. Doing so will minimize or eliminate the sorting activities at your customer’s facilities. ESTG Inc. will provide the following services for our clients or customers:

¨Sorting of Parts, Components, Assemblies, Modules etc at our customer’s facilities as well as OEM assembly and component plants.

¨Develop, analyze and plot statistical data of specific product defects that we identify and provide status reports to the customer.

¨Assist the customers in troubleshooting at their respective facilities to resolve the quality issues and eliminate the defects.

¨Contain the defective parts, components, assemblies and modules from entering the value chain (customer facilities, assembly lines, work stations and machine station or cells, etc.).

¨Communicate and work with our customers and their customers to identify the root cause of the defects and resolve them using their customer’s established standards

and guidelines.